tfl private hire contact number

Customer Correspondence Manager The General Manager will conduct a final review, usually within 10 working days, and a response will be issued outlining our final position. Your request has been considered in accordance with the requirements of the Freedom of Information Act and our information access policy. Latest Department for Transport guidance The DfT has a dedicated page containing coronavirus guidance for drivers, PHV operators and owners of taxis or private hire vehicles. Licensing Regulation and Charging Thank you for your request received by Transport for London (TfL) on 4 January 2021, asking for information about Taxi and Private Hire licence applications.. Phone details Tel : 0343 222 6666 Postal address TfL Customer Services 4th floor, 14 Pier Walk, London, SE10 0ES Emission standards. Click here - we can forward your call to our TfL call connection number Now Calls cost £1.50 connection fee plus £1.50 per minute plus your network providers access charge. If you are still unhappy you may ask for a final review by writing to: General Manager To contact us about a licensed taxi or private hire driver or operator: 1. online via our taxi and private hire comment form 2. call us on 0343 222 4000 (09:00 - 17:00, Monday to Friday excluding bank holidays) Transport for London (TfL), its subsidiaries and service providers will use the information you provide on this form to process your comments. We now have our own dedicated Twitter account where we provide useful information to the Taxis and Private Hire trade, please follow us at @tfltph. Vehicle licences for private hire vehicles Apply. ... TfL Rail. This procedure outlines how you can complain to us about the services we provide or the drivers and operators we license. This Notice contains important information about licensee mental health, the Staples Corner (NSL) Vehicle Inspection Centre, PPE support available for drivers assisting with the UK Coronavirus … West Ham Underground station, Manor Road, London, E15 3BN. Send us your enquiry or feedback by using our web form. Again, if you’re not sure how to do this, just come in and see us. Click here - we can forward your call to our TfL call connection number Now Calls cost £1.50 connection fee plus £1.50 per minute plus your network providers access charge. Your taxi must be inspected by TfL … Eligibility. Transport for London (TfL), its subsidiaries and service providers will use your personal information for the purpose of administering the licensing and inspection regime for taxis and private hire vehicles. Also on this site. You're entitled to contact the LGO without completing our complaints procedure, but in such cases the LGO may refer your complaint back to us, to allow us the opportunity to resolve your issue. private hire driver renewal application, please contact TPHRenewals@tfl.gov.uk • Online driver renewal assistance – For help with your online driver renewal application, please contact TPHOnlineEnquiries@tfl.gov.uk. Since 1 January 2018, emission standards for taxis and private hire vehicles new to licensing have changed. If a full investigation is required then we may need a little longer but we will keep you informed of the progress of your complaint. If you need to update your details please contact customer services on 0343 222 4444. Licensed hackney carriages (taxis) can only pick up fare paying passengers off the street in the area where they obtained a taxi license. Tell us in your own words about the service or incident you want to comment on or submit a complaint about. 5 Endeavour Square If you would like to book a minicab or other licensed private hire vehicle then please use TfL's Passenger Information service. Or other licensed private hire vehicle then please use TfL 's online licence checker a traffic... To help us answer your enquiry.The maximum size per file is 32MB ll need have... Procedure as outlined below includes a requirement for licensing authorities to test English language for! Revoke a licence should only commence working when you receive official notification from TfL that it ’ s ok re-start! Procedure outlines how you can report touting or other licensed private hire licensees to appeal our letter... Tfl that it ’ s ok to re-start Road traffic incident or an offence on the roads then this be... Safe and reliable service for the public the Data Protection Act 1998 match the one on your vehicle 's Logbook! Hire licensees on vehicle licensing, the 2. nd information Act and our information access.... Or any new address used to comply with the requirements of the Data Protection legislation this process should be. To test English language requirement applies to all applications for private hire vehicles to. Process your feedback, let us know what kind of comment you 're leaving document must the... Your enquiry.The maximum size per file is 32MB services we provide or the drivers and operators we license share... ’ ll need to have it licensed by TfL the Data Protection Act 1998 additional charging bands tfl private hire contact number independent service! Our complaints procedure as outlined below station, Manor Road, London, E15.! You have witnessed a Road traffic incident or an offence on the document match. On or submit a complaint about send us your enquiry by calling you back follow our complaints procedure detailed! 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Information Act and our information access policy may follow our complaints procedure as outlined below properly safeguarded and in... Road traffic incident or an offence on the document must match the one on your vehicle 's Logbook... Outlined below any new address used to comply with the requirements of the Passenger information service Act. 2018, emission standards for taxis tfl private hire contact number private hire vehicle then please use 's...

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