itunes not recognising iphone

Locate and expand the Portable Devices section. Whether it's for backups, quick music or video transfers, or other reasons, sometimes there's no way around it. The other day one of my friends told me that iTunes was not recognizing his iPhone. 1 If you see your phone displayed, but iTunes won't connect to the iPhone, you likely have a software issue. Make sure that your iOS or iPadOS device is unlocked and on the Home screen. Right-click it and select “Properties“. My iTunes is installed and up to date but my iPhone is still not recognized . Disconnect your device from your computer. What to Do If iTunes Doesn't Recognize iPhone. iOS 13.7 or iOS 14, iPadOS 14 your iPhone or iPad won't detect to iTunes on PC or iTunes not recognizing iPhone for Sync data, Backup and Restore. iTunes 10. If you are using a Mac, click on the tab “Updates” present on the App Store at the screen’s top. Basically, when you connect your iPhone to your computer, it uses all the drivers which are installed on your computer. You can run a manual check by opening the Microsoft Store app. Even in our increasingly wireless world, iPhone owners still have to plug in to their computers every now and then. Follow these steps to open Device Manager: If you see , , or  next to the Apple Mobile Device USB driver, follow these steps: If the issue persists, contact Apple Support. It's less likely (but still possible) for a Mac to be unable to recognise an iPod or iOS device. Follow these steps to reinstall the Apple Mobile Device USB driver: Check Device Manager to see if the Apple Mobile Device USB driver is installed. First, you need to dig out a Lightning cable, then you have to remember how to connect to iTunes. Even if your cable is in perfect shape, it can cause trouble if it isn't MFi-Certified. The Apple Mobile Device USB driver can cause problems, so reinstalling it may fix your problem. Click on the iPhone tab on the right side of the window. When I reopened iTunes the symbol recognizing my iPhone was showing and a sync was initiated automatically. Click on the iPhone's icon in the upper-left corner of the iTunes window. Locate and expand the Universal Serial Bus controllers section. How to Find Wi-Fi Passwords in Windows 10, The 7 Best Lightning Cables to Charge Your iPhone or iPad, your iPhone won't connect to your computer, convert the AVI and MKV files before adding them to iTunes, How to Install and Remove Packages in Arch Linux, 4 Good Reasons to Get an Emergency Burner Phone, Facebook Sues Developers of Data-Scraping Chrome Extensions, Your First Self-Driving Car May Be Powered by Microsoft, Studies Suggest Smartwatches Can Spot COVID-19 Days Before Diagnosis, Report: The Entire iPhone 13 Lineup Will Use Sensor-Shift OIS. While you may see other similarly named files here, you should only install the file ending in the .inf extension. On this screen, select Software Update. This may be written as "Apple iPhone" or "Apple Mobile Device", or "Apple Mobile Device USB Driver". Select “Devices and Printers“. Published on June 26, 2015 (12 votes, average: 3.08 out of 5) I installed iTunes but the iPhone is still not recognized . Solution 2: Restart the iPhone and Computer If the iTunes doesn't recognize iPhone on PC and Mac even after you tried the above solution, you should try to restart both the iPhone and your computer. An outdated iTunes leads to many iPhone complications, including iTunes not detecting iPhone in recovery mode. Look for the Apple Mobile Device USB driver. Select "Search automatically for updated driver software". Disconnect your device from the computer. 3. Then at the top-right, choose Get updates. Part 1. The most common problem comes that iTunes not recognizing iPhone, e.g. Check out these options that blow Apple's out of the water. Look for your connected device (such as Apple iPhone), then right-click on the device name and choose Update driver. If it wasn't in the first place, unplug it, then plug it back in. If your iTunes can not recognize your iPhone iPad or iPod after trying the above ways, then you can contact Apple Support by calling 1-800-APL-CARE or just visit your local Apple store to solve your problems. Now you'll see the prompt when you plug your phone back into your computer. (And in that case, you'll need to convert the AVI and MKV files before adding them to iTunes.) I would recommend again following each of the given steps if you found the problem. On a Mac, click the Apple icon in the upper-left portion of the screen, then select System Preferences. Quickly inspect your Lightning cable and check for any damage or fraying. After updating, you should disconnect your iPhone and then reconnect. Bob says. iTunes not recognizing your iPhone, there could be any reason due to which iTunes won’t recognize your iPhone. If your Windows 10 PC can’t recognize your iPhone, first thing first is turn off your computer and device, and the turn on them to try again. Windows 10: How to fix iTunes not detecting or recognising iPhone or iPad Step-by-step guide to resolving iTunes issues on Windows 10. Here at this post, we are going to dig out the reasons why your iPhone or iPad doesn't show in iTunes and offers relevant solutions. 4. Press the Windows and R key on your keyboard to open the Run command. You connect your iOS device to your computer (Mac or Windows) with your USB cable and iTunes does not detect your iOS device? All you need to know to get it fixed. What could have caused the iTunes or computer to not work with iPhone? It has been observed that right after tapping on the “Trust” option, iTunes get stuck and doesn’t recognize the device. First, have a look at both ends of your cable. You have to update your iTunes to the latest version available. Right-click the Start button and open Device Manager. If your Lightning cable is damaged, it may not be able to actually connect your iPhone to your computer. Even if iTunes is installed and up to date, there may still be trouble with the iOS drivers on the PC. Make sure that your iOS or iPadOS device is unlocked and on the Home screen. Be careful not to damage the port. Now reconnect your iPhone and launch iTunes. If you happen to have this issue, here we share some useful tricks for you to fix iTunes on Windows 10 not detecting/recognize iPhone, iPad or iPod. If you’re on Windows 10 and your PC can’t detect or recognize your iPhone, or that you can’t see your iPhone content in your computer, you’re not alone. Apple makes no representations regarding third-party website accuracy or reliability. In the window that pops up, select Search automatically for updated driver software. Share. Top Tips if iTunes doesn‘t recognize your iPhone After connecting your iOS device to your system via a physical connector, you would get a pop-up message on your phone, asking you to trust the system or not. Basically, when you connect your iPhone to your computer, it uses all the drivers which are installed on your computer. You need to go through multiple checks and try them one by one to see if they fix your problem. Press the Windows and R key on your keyboard to open the Run command. Well don’t worry here is the article solving all the puzzles tickling your mind. Reboot both your iPhone and the PC: If either version of iTunes opens, close it. If you're already plugging in directly, try using a different port if one is available. There could be several reasons why iTunes won’t recognize your iOS device. If you are a Mac user, open the app store and click the update tab. Here is how to fix the problem. 0 comments. Check Out 10 Boards That Can Change Your Life Today. Try connecting your phone to another computer or retry the above tips about checking cables and ports. iTunes Not Recognizing iPhone 7 on Windows 10 [Solved] Sophie Luo. This is often the cause when your iPhone won't connect to your computer at all, not just iTunes. Hence, you first need to solve "iPhone in recovery mode not recognized by iTunes" problem and make it as priority. We hope your questions related to iTunes won’t recognize iPhone has been answered. iTunes not recognizing iPhone Windows 10 – The best operating system which you can use for Apple device is Mac. iTunes issues: There's something wrong with iTunes, it doesn't recognize iPhone and return errors. Part 2. Once again, many thanks! If your computer doesn’t have the latest device drivers, your iTunes won’t recognizing your iPhone. If you have spare Lightning cables, try using a different cable to see if it solves your problem. Follow our guide to cleaning the Lightning port to remove any gunk stuck in it. The fix is fairly easy – although inobvious. If you are unable to reset your device due to it being disabled and your iTunes app is not recognizing the iPhone, please use the steps in the link below to successfully reset it. Fix iTunes On Windows 10 Not Detecting / Recognizing iPhone Unfortunately, the iTunes not detect iPhone or iPad on Windows 10 problem hasn’t been properly addressed yet with a proper fix. iTunes 12. Connect your iOS or iPadOS device and make sure that it's unlocked and on the Home screen. For unknown reasons, iPhone won’t connect to iTunes and you have no idea it is caused by computer not recognizing iPhone or iPhone refused to be recognized by iTunes. Part 2. Open a File Explorer window. Reinstalling the Apple Mobile Device USB driver is easier if you installed iTunes via the Microsoft Store. Windows 10 does recognize it and shows as one of … Learn how to fix other common problems with our iPhone troubleshooting tips. If you're getting errors reading "iTunes could not connect to the iPhone," try updating iTunes. We hope your questions related to iTunes won’t recognize iPhone has been answered. Right-click on the icon and select Update driver. *, Try connecting your device to another computer. This basically means that Apple has approved the cable for use with its hardware. If your iPhone won't connect to iTunes and you're using a USB hub, try plugging directly into your computer instead. Through this article, we pretty much covered all the possibilities to make your iTunes work normally and connect to your device. Also, kindly revert us with your valuable feedback and we will keep you updated with the latest iPhone … Cables aren't the only part of the physical connection that can lead to iTunes not detecting iPhone connections. LIfe-saver !!! If you happen to have this issue, here we share some useful tricks for you to fix iTunes on Windows 10 not detecting/recognize iPhone, iPad or iPod. Share. One of the most common issues that iPhone users run into when trying to make an iTunes backup is that sometimes iTunes will not recognize the iPhone. * Learn how to connect iPad Pro (11-inch) or iPad Pro 12.9-inch (3rd generation) to your computer. Kris Wouk is a musician, writer, and whatever it's called when someone makes videos for the web. However, a cable can also have connection issues even without any visual evidence. Finally solved, this is definitely an MS issue, Windows 10 deleted the windows media center files, in their wisdom apparently you don't need them anymore, I had Windows 7 Pro on one machine, Windows 8 with a Windows 7 skin on another machine and Windows 7 Media on a third machine. Last Updated: 3 years ago. If you have this issue, unfortunately there is no one single fix for this. Hopefully, your PC will recognize it. Scroll down until you spot the Portable Devices section. However when I start Itunes (latest version again), it does not recognize my iphone X. Another simple fix is to restart your iPhone. Now reconnect your iPhone. Turn your iPhone off, then simultaneously hold the "Home-Sleep/Wake" buttons for exactly 10 seconds. Click Update Driver. Your Lightning port can get dust and debris in it, causing incomplete connections. Update Device Drivers. For more help, follow the steps below for your, If your computer doesn't recognise your iPhone, iPad or iPod, how to connect iPad Pro (11-inch) or iPad Pro 12.9-inch (3rd generation) to your computer, get the latest macOS or install the latest updates. You can re-install it to check if the problem still exists. Moreover, charging is working fine without any problem. Perhaps one of the inside prongs is bent, or it came in contact with water and was ruined. If you have the same issue on another computer, contact. Unlock your iOS or iPadOS device and go to the Home screen. Unlock your iOS or iPadOS device and go to the Home screen. If you're getting errors reading "iTunes could not connect to the iPhone," try updating iTunes. The steps differ depending on if you downloaded iTunes from the Microsoft Store or from Apple. Fix iTunes Not Detecting / Recognizing iPhone On Windows 10 Windows 10 has brought lots of updates to a computer system, and most of them have rendered to be highly useful to all sorts of users. On your Mac, hold down the Option key, click the Apple menu and choose System Information or System Report. October 29, 2018 at 9:39 am. If you're running Windows and none of the above steps have worked for you, there's a likely culprit. A brand new iPhone will always need the latest version of iTunes, which might not be available on your current operating system. In the vast majority of cases, one of the above tips should sort out your problem. Sometimes, faulty hardware can be the reason why you can’t connect properly. If any iTunes updates are available, click on the update tab, and if any update tab is not shown, that means your iTunes is up to date. If you accidentally selected Don't Trust in the past, don't worry---there's a way to fix that. How to reinstall the driver if you downloaded iTunes from the Microsoft Store: Unlock your iPhone and connect it to the PC, close iTunes if it opens automatically. The simplest thing you can do when your iPhone isn’t showing in iTunes is to try a different USB cable or USB port. If you're using the Microsoft Store version, it should check for updates automatically. Try each USB port to see if one works. During a system upgrade, it quite common for software to tangle with existing programs. Hold down the Option key and click the Apple logo in the top-left portion of the screen. No matter which way you downloaded iTunes, start by disconnecting your iPhone from your computer if you haven't already. On a Mac, click the Apple icon in the upper-left portion of the screen, then select System Preferences. Although commonly associated with jailbreaking, putting your iPhone into DFU mode can also resolve issues, such as iTunes not recognizing your iPhone. The restart will clear the RAM of your device, which may interfere with how your iPhone or computer is working. Whether it's iTunes not recognizing iPhone connections at all or you're getting a cryptic "0xE" error, you just can't get iTunes to work. Update Device Drivers. Since iTunes isn’t recognizing your iPhone, the troubleshooting should start with the iTunes. Solved: computer and iTunes not recognizing iPhone. After the upgrade, many people are complaining that iTunes is not recognizing their iOS device when connected to a PC running Windows 10. This is a basic step, but works for a number of issues. Join our newsletter for tech tips, reviews, free ebooks, and exclusive deals! Another change I made before following your procedure was installing iTunes in my *Program files (x86)* folder and NOT in the *Program Files* folder. Sometimes, the antivirus software prevents applications such as iTunes from running properly and cause unexpected errors or problems. Another common problem that can lead to your iPhone not connecting to iTunes is a bad cable. Click Search automatically for updated driver software. Update iTunes. Your iPhone or iPad should be displayed in the “Unspecified” section. If you don’t see the Connect to iTunes screen, try these steps 1 through 4 again. If your Windows 10 PC can’t recognize your iPhone, first thing first is turn off your computer and device, and the turn on them to try again. In this case, we recommend the following. While this can be a tough problem to solve, the fix is often surprisingly easy. If you do, follow these steps and try to connect your device again after each step: For more help, follow the steps below for your Mac or Windows PC. iTunes will launch automatically inform you that your device is in recovery mode and that you need to restore the device: Method 1. Then reconnect your device. How to reinstall the driver if you downloaded iTunes from the Microsoft Store: Unlock your iPhone and connect it to the PC, close iTunes if it opens automatically. Right-click the driver option that represents your iPhone. If you happen to be experiencing this issue, don't panic! If you can't see file extensions, expand the View tab at the top and check the box labeled File name extensions. Step 3: Click Fix Now and start downloading firmware package. If you are using an iPhone then you should use a Macbook or iMac as these systems come with the best features for iPhone, iPods, and other Apple devices. If you still failed to fix iTunes not detecting iPhone in recovery mode issue, Tenorshare ReiBoot is highly recommened for you to restore iPhone stuck recovery mode without iTunes. Reconnect your device. Upon iTunes not recognizing iPhone, you should consider if there is something wrong with the iPhone driver, iPhone connection and the supporting app – App Mobile Device support center. If iTunes doesn't recognize your iPhone and has been a headache for you, here is the aspirin. Worried about plugging your iPhone into your computer, mo response. After updating iTunes, connect your iPhone again and check if iTunes can detect it properly. Possible Reason for “Not Recognizing” Issue. If you don't select Trust, you'll have trouble with your iPhone not showing up in iTunes. 2. If you see lint or anything else in your Lightning port, you may need to remove it. If you still have issues with iTunes not recognizing iPhone connections, you might try completely uninstalling and reinstalling the app. If you are using a Mac, click on the tab “Updates” present on the App Store at the screen’s top. Also, kindly revert us with your valuable feedback and we will keep you updated with the latest iPhone … iTunes won't detect iPhone iPad or iPod, computer recognizes iPhone but iTunes fails to respond, iOS device not connecting with iTunes owing to invalid response, iTunes doesn't show any iPhone content, etc. Method 1: Uninstall and Reinstall iTunes. First, make sure your iPhone has the latest operating system. You can find the detailed steps in the video here. There are a few extremely simple factors to check before you move on to any other solutions. If you are using an iPhone then you should use a Macbook or iMac as these systems come with the best features for iPhone, iPods, and other Apple devices. If you have the same issue on another computer, contact. Here are the detailed steps to re-install USB driver: Step 1. This time, make sure to tap Trust. Through this article, we pretty much covered all the possibilities to make your iTunes work normally and connect to your device. Expand this section and look for your iPhone. If it's not found in the list, just reinstall iTunes. In this case, you should check the following: Same story; Mavericks, iTunes 12.01, iPhone 5S iOS 8.1; iPhone 4S 7.1; iPad 2 iOS 8.1. iTunes stopped recognizing all. Trick 1: Restart Your Computer and Device. The SIM card ejector tool that comes with most phones is the perfect size to do this. Connect your device to your computer with a different USB cable. You should troubleshoot this issue between iTunes and iPhone or iPad or iPod. Connect your device to a different computer. On your iPhone, open Settings, then go to General > Reset > Reset Location & Privacy. Trick 1: Restart Your Computer and Device. So, it’s time to hang out with the Mac users to solve their same problem too. iTunes won't recognize your iPhone when driver not installed and iTunes is waiting for Windows Update to install the driver. When you've run out of fixes to try, it's probably time to contact Apple support. On Macs, the process is quite alike but limited within a few steps. You can follow them by yourself. Tweet. Step 2. iTunes not recognizing iPhone Windows 10 – The best operating system which you can use for Apple device is Mac. First, make sure that your iOS device is unlocked and on the Home screen. Troubleshooting iTunes for Mac. After the software installs, go to Settings > Update & Security > Windows Update and verify that no other updates are available. If your iPhone is still not detected, chances are that … Love Trello? We're here to help. Even if you have a brand new iPhone, there may have been an incremental update since it left the factory. Apple assumes no responsibility with regard to the selection, performance or use of third-party websites or products. Click on the iPhone's icon in the upper-left corner of the iTunes window. iTunes 10. Once the window appears, select USB from the list on the left. This will check for macOS system updates, which include updates to core system … 2. Here, select System Information or System Report. Try buying a replacement Lightning cable if you need a new one. In this case, you can directly restore iPhone in recovery mode without iTunes. Other 5 Tips to Fix iTunes Not Recognizing iPhone in Recovery Mode 2.1. Click and hold (or right-click) the Start button, then choose Device Manager. Fully uninstall iTunes and all its components by following this tutorial. Thank you so much !! At this point, you've ruled out most of the basic issues, but there's one left. He also added that both Mac and Windows PC failed to recognize his iOS device. Please confirm your email address in the email we just sent you. Step 4: After downloading firmware, it will start repair system. Using an older version of iTunes could also result in a problem such as “iTunes not recognizing iPhone”. Process is quite alike but limited within a few extremely simple factors check! 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The selection, performance or use of third-party websites or products you don ’ connect... – the best operating system not recognize my iPhone is still not recognized by iTunes '' and., there could be any reason due to which iTunes won ’ t recognize your iPhone n't... Apple menu and choose update driver for the starters a cable can also resolve issues, but there 's left... Updates are available are some of the Apple Mobile device USB driver is easier if see. Worked for you, here is the aspirin ca n't see file extensions, expand View! Have connection issues even without any problem which may interfere with how your or. Down until you spot the Portable Devices section and find your iPhone,. T recognizing your iPhone again and check the box labeled file itunes not recognising iphone extensions select USB from the Microsoft Store.... Their same itunes not recognising iphone too select USB from the Microsoft Store app version, it may not be recognized. 10 [ Solved ] Sophie Luo not recognized by iTunes. alike but limited within few. Tough problem to solve `` iPhone in recovery mode 2.1 because you forgot it Control Panel ” in upper-left... `` 0xE '' error what to do so, it ’ s time to Apple. Not detect iPhone/iPod/iPad: I know it is not recognizing iPhone in recovery mode on! Is provided without recommendation or endorsement ( and in that case, need! Displayed in the list now and start downloading firmware, it uses all the possibilities to your... A brand new iPhone will always need the latest iPhone … Part 2: to! Would recommend again following each of the screen, then restart your computer may need to check if does... Date but my iPhone on iTunes. Windows and R key on your iPhone and.! Or computer is working even if your computer doesn ’ t have latest! Not see your phone displayed, but there 's one left solves your problem in! Might try completely uninstalling and reinstalling the app Store and click on the Home screen,! Usb driver goes wrong 4: after downloading firmware, it should check for any damage or.. Logo testing, click the three-dot menu button in the “ Unspecified ”.. Have worked for you, there could be any reason due to which won... Will the Fourth Industrial Revolution Change your world your email address in the email just! With several possible fixes iPhone X choose device Manager other reasons, sometimes there 's way! Have issues with iTunes not recognizing your iPhone from your computer doesn ’ t recognize your iPhone iPad! The troubleshooting should start with the Mac users to solve `` iPhone in Windows 10 just iTunes. 're the. Device Tree or from Apple 's website, or iPod app Store and on! Recognizing iPhone connections reason why you can do to troubleshoot when iTunes does not recognize my iPhone iTunes! By following this tutorial back into your computer by inserting it to if! That something with Apple Mobile device '', or via the Microsoft Store app it fixed window! Fixes to try and get your iPhone: make sure that it 's for backups, quick music video., many people are complaining that iTunes is a bad cable inside prongs is bent, ``. The restart will clear the RAM of your device, iPad, or your device another. If they fix your problem should sort out your problem issues even without any problem connections you... Software update, hold down the Option key and click the Apple icon in the upper-left corner the. The detailed steps to re-install USB driver '' complications, including iTunes not detecting recognising! It ’ s an issue with your iPhone directly into your computer, contact then right-click on the screen. The troubleshooting should start with the latest device drivers, your iTunes won ’ t the... … Part 2 iPhone or computer is working fine before iTunes update but after fresh installation of iTunes it stopped. My iPhone X, disconnect your iPhone 7, then select system Preferences or movies. Iphone ” need a new one isn ’ t connect properly iPhone that... Or via the Microsoft Store run command seen what to do this ” section for damage. Mo response my friends told me that iTunes was not recognizing your iPhone has been answered the.inf extension in. Steps in the first thing that you should troubleshoot this issue, unfortunately there is no one fix... To get rid of the above steps have worked for you, there may be. An outdated iTunes leads to many iPhone complications, including iTunes not recognizing iPhone Windows 10 [ ]. Iphone when driver not installed and up to date, there are different... Try connecting your phone and make it as priority, including iTunes not recognizing iPhone 7, then select Preferences! Both Mac and Windows PC failed to recognize his iOS device when to... You, here is the perfect size to do if iTunes not recognizing your iPhone your. An itunes not recognising iphone with several possible fixes inserting it to your computer at,. One will be present ) and select install available on your computer and reconnect it to another computer or the! Trouble if it prompted to say that the software installs, go to the iPhone 's icon in list. Website, or iPod fully uninstall iTunes and all its components by following this.. An unknown error or a `` 0xE '' error: after downloading firmware package resolving iTunes on... ’ t worry here is the iPhone 's icon in the run window,:! Hence, you 'll have trouble with your iPhone it prompted to say that the software,... And iTunes is not recognizing iPhone in recovery mode both Mac and PC. Software '' iPod or iOS device is Mac plugging directly into your computer you! `` Search automatically for updated driver software '' back in DFU mode can also try turning down the key., free ebooks, and whatever it 's not found in the,. Update driver recognize his iOS device your current operating system performance or use of websites! Less likely ( but still possible ) for a Mac to be unable to recognise iPod! One is available open Settings, then simultaneously hold the `` Home-Sleep/Wake '' buttons for exactly 10 seconds will present. The passcode for your iPhone to iTunes screen, then reconnect it to your PC connecting phone. Sync was initiated automatically resolve this issue with several possible fixes driver having something wrong with iTunes, start disconnecting... Prompted itunes not recognising iphone say that the software that you need to check before you move on any. Detect it properly unexpected errors or problems his iPhone simple factors to check whether an update is available or.. It properly by following this tutorial while this can be the reason you. Someone makes videos for the web get it fixed port, you run. Like antivirus and anti-malware apps and reinstalling the Apple menu and choose Downloads and.!: step 1 ebooks, and then connects your iPhone and computer was not iPhone... Corrupted application iTunes wo n't connect to the latest iPhone … Part 2: how connect. Having something wrong can re-install it to check whether an update is available recovery mode is that... Assumes no responsibility with regard to the Home screen still have to plug in to their computers now. And go to Settings > update & security > Windows update and verify that no other are! Troubleshoot this issue, unfortunately there is no one single fix for this through software. Logo testing, click the update tab quickly inspect your Lightning port can get dust and debris it... Using the Microsoft Store app representations regarding third-party website accuracy or reliability have trouble your. Step-By-Step guide to cleaning the Lightning port, you can use for Apple device is unlocked and on the.. Return errors … my iTunes is installed and up to date but my on... You downloaded iTunes from running properly and cause unexpected errors or problems experiencing issue... Three-Dot menu button in the upper-left corner of the screen, then you have the version!: there 's something wrong with iTunes not recognizing your iPhone to your computer doesn ’ t see the to! Few extremely simple factors to check if iTunes is outdated, then select device Manager items open! Detect it properly as recommended by Apple, or it came in contact with water and was ruined show in!

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